Robocat Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Robocat Casino. Please read them carefully before registering, depositing funds or playing. By using the website, you confirm that you understand and agree to these terms, together with any specific rules shown for individual games, services or promotions.

Robocat Casino holds a licence issued by the Gaming Board of Anjouan through Anjouan Licensing Services Inc (ALSI), under which it operates its games and player accounts.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Robocat Casino. They apply to the website, mobile versions, software, games, account services and other features made available through the platform. References to Robocat Casino, the website, we, us or our mean the relevant service provider operating the platform. References to you or your mean the person accessing or using the service.

By visiting, registering with or using Robocat Casino, you agree to comply with these Terms & Conditions and any additional rules that apply to a particular game, promotion or service. If you do not accept them, you must stop using the website. We may update these terms from time to time to reflect changes to the service, legal requirements, security practices or business operations. The latest version will apply from the time it is made available, unless a different effective date is stated.

You are responsible for checking the current terms before continuing to use the website. If a material change affects your rights or obligations, information may be provided through the website or your account. Specific game rules and promotional conditions may supplement these terms. If there is an inconsistency, the specific rule will generally apply to the relevant game or promotion.

Eligibility and lawful use

You must meet all legal age and eligibility requirements that apply in your location before using Robocat Casino. You must not access the service from a jurisdiction where online gambling is prohibited or restricted. It is your responsibility to understand and comply with the laws that apply to you. We may use age, identity, location and other verification checks before allowing access to some or all features.

You must provide accurate, current and complete information when creating or maintaining an account.
You must use the website only for personal and lawful purposes.
You must not use another person's account or allow another person to use yours.
You must not attempt to bypass location, age, identity or security controls.
You must not use the service for fraud, money laundering, unlawful activity or any other improper purpose.

2. Accounts, verification and player responsibilities

Where an account is required, you may be asked to register using information such as your name, date of birth, address and contact details. The information must be truthful and belong to you. You should update your details if they change. We may suspend access or request supporting documents if information cannot be verified, appears inconsistent or is required for compliance purposes.

You are responsible for keeping your login credentials confidential and for all activity carried out through your account, unless you have promptly notified us of unauthorised access. Do not share passwords, payment details or verification documents with other people. Choose a strong password and follow any security instructions displayed on the website.

Only one account may be permitted per player unless we expressly approve otherwise. Duplicate, linked or incorrectly created accounts may be reviewed and may be closed. If you believe you have created more than one account, contact the available support channel before attempting to use them. We may also restrict or close accounts where there are concerns about identity, security, prohibited conduct or compliance with these terms.

Account suspension or closure

We may suspend, restrict or close an account where we reasonably consider it necessary, including where these terms may have been breached, verification has not been completed, activity presents a security or compliance risk, or the service cannot lawfully be provided. We may also suspend play while a transaction, account or activity review is conducted. You must not create a new account to avoid a restriction, exclusion, limit or closure.

If an account is closed, any treatment of remaining funds will be handled in accordance with applicable law, the circumstances of the closure and relevant payment or verification requirements. We may retain records where required for legal, regulatory, fraud prevention, responsible gambling or business purposes.

3. Deposits, play, withdrawals and promotions

Deposits must be made using a payment method that you are authorised to use. We may decline, reverse or delay a transaction where it cannot be processed, appears unauthorised, exceeds an applicable restriction or requires further checks. You should review the amount and destination of every transaction before confirming it. Gambling should be funded only with money you can afford to lose.

Games are provided for entertainment. Outcomes are determined by the relevant game systems and applicable rules. You accept the results recorded by the platform, subject to correction where there is a clear technical or administrative error. We may void or review play where a game is interrupted, displayed incorrectly, affected by a malfunction or used in breach of these terms.

Withdrawal requests may be subject to identity, payment, source-of-funds, fraud prevention and responsible gambling checks. Funds may need to be returned through an approved method and may not be paid to another person. Processing times can vary according to the method selected, verification requirements and circumstances outside our control. You should ensure that your account details are accurate before requesting a withdrawal.

Promotions and bonuses

Promotions, bonuses, free plays and other offers may be subject to separate promotional terms. Those terms will explain matters such as eligibility, entry requirements, qualifying activity, expiry, wagering or play-through conditions, maximum values, excluded games and withdrawal rules where relevant. You should read those conditions before accepting an offer. A promotion may be withdrawn, amended or refused where permitted by its terms or where misuse is suspected.

Promotional offers are not automatically available to every account or player.
Only one person should participate using their own account unless the promotion states otherwise.
We may refuse an offer or remove promotional benefits where accounts or activity appear linked for improper purposes.
Any technical error affecting a promotion may be corrected, including by cancelling an incorrectly credited benefit.
You should not treat promotional funds as cash until all applicable conditions have been satisfied.

4. Responsible gambling, privacy and website use

Robocat Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money, recover losses or solve financial problems. Set a budget before playing, keep track of your time and spending, and never gamble with borrowed money or funds needed for everyday expenses. Do not play when affected by alcohol, medication, stress or other factors that may affect your judgement.

Tools or support options may be available through the website, such as deposit limits, time reminders, breaks, account restrictions or self-exclusion. Availability and operation may vary by product and applicable requirements. If gambling no longer feels enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. You may ask the available support team about the responsible gambling options that apply to your account.

Privacy and information

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to provide the service, process transactions, verify identity and age, protect accounts, prevent fraud, meet legal obligations, manage responsible gambling measures and communicate with you. By using the website, you acknowledge that this processing may be necessary for the operation and security of the service.

Website content and prohibited conduct

The website and its content are provided on an availability basis. We aim to keep information accurate and services reliable, but interruptions, maintenance, software faults, network problems or events outside our reasonable control may occur. We do not promise that the website will always be available, error-free or suitable for every purpose. Nothing in these terms excludes rights that cannot lawfully be excluded under applicable Australian law.

Do not copy, modify, distribute, reverse engineer or commercially exploit website content or software without permission.
Do not introduce malware, automated tools or other material that may damage or interfere with the service.
Do not attempt to gain unauthorised access to accounts, systems, data or security features.
Do not upload or transmit material that is unlawful, misleading, abusive, threatening or infringing.
Do not interfere with other players' use of the website or manipulate games, offers, systems or transactions.

If you have a question about these Terms & Conditions, an account matter, a transaction or responsible gambling options, use the support or contact facility made available on the website. These terms are intended to be read together with the Privacy Policy, responsible gambling information and any applicable game or promotional rules.