Cookies Policy | Robocat Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device, remember certain information and support particular functions. Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information we hold about you, depending on how you use our website and services.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term “cookies” to refer to cookies and these similar technologies unless we say otherwise. Some cookies are placed by us, while other cookies may be placed by carefully selected service providers that help us deliver, measure or secure our website.

Cookies can be temporary or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active can vary depending on its purpose, the settings of your browser and the requirements of the service using it.

Why cookies matter

Cookies help a website work consistently and can make it easier for you to move between pages, sign in, complete account-related actions and use available features. They may also help us understand how visitors use our website, identify technical issues, protect our services from misuse and improve the presentation and performance of our pages.

Types of cookies we may use

The cookies used on our website may be grouped into the categories below. A cookie may have more than one purpose, and the categories or names shown in a cookie preference tool may change as our website and technology develop.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account sign-in, session management, security controls, navigation, fraud prevention, responsible access controls and the delivery of pages or services you request. Because these cookies are important for the operation and security of the website, they may not be capable of being switched off through our cookie preference tool. If you block them in your browser, some parts of the website may not work correctly.

Functional cookies

Functional cookies help remember choices you make and support a more convenient experience. For example, they may remember language, region, display or other preferences where those options are available. Refusing these cookies does not always prevent you from using the website, but you may need to repeat certain choices and some features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors use our website, including which pages are visited, how users move through the site and whether pages or features perform as expected. This information may be used in aggregated or statistical form to improve content, design, speed, reliability and accessibility. Analytics information may also help us investigate errors and make informed decisions about future website improvements.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, understand the effectiveness of promotional content and show content that may be more relevant to your interests. These cookies may allow a service provider to recognise a browser or device across different websites or services. We do not use cookies to remove your responsibility to make informed choices about gambling, and marketing activity remains subject to applicable requirements and our responsible gambling approach.

Security and compliance technologies

We may use cookies and similar technologies to help protect accounts, detect suspicious activity, prevent unauthorised access, support identity and age-related processes, and maintain the integrity of our services. These technologies may collect information about a device, browser, connection, interaction patterns or other technical signals. They are used for security, risk management, legal compliance and service protection purposes.

Third-party services and information collected

Some cookies may be set by third parties that provide services for our website. These providers may support website analytics, hosting, security, customer support, payment-related functionality, technical performance or campaign measurement. Third parties may process information in accordance with their own privacy notices and contractual arrangements. We encourage you to review the relevant provider information where it is made available.

Information collected through cookies may include an internet protocol address, browser type, operating system, device type, screen settings, language preferences, referring pages, pages visited, links selected, approximate location, dates and times of activity, and information about how you interact with the website. The exact information collected depends on the cookie, the service involved and your browser or device settings.

Cookie information may be combined with information you provide to us, information created when you use an account, or information collected for security and compliance purposes. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements. We may retain information for as long as reasonably required for the purpose for which it was collected, to meet legal or regulatory obligations, resolve disputes, enforce agreements or protect our interests.

Cookies may also involve transfers or access from locations outside Australia where our service providers operate. Where this occurs, we take reasonable steps to manage information appropriately and in line with applicable privacy obligations. The availability and operation of particular cookies may vary according to your location, device, browser, account status and the pages or services you use.

Your cookie choices

When available, our cookie preference tool allows you to accept or reject certain categories of non-essential cookies. Your choices may be stored in a cookie or similar technology so that we can remember them. If you use a different browser, device or a cleared browser profile, you may need to make your choices again. Withdrawing consent does not affect processing that took place before your preference was changed.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to receive a warning before a cookie is stored or prevent third-party cookies while allowing other cookies. Browser controls differ, so you should check the help or privacy settings for your particular browser and device.

Blocking all cookies may prevent some pages, account functions or security features from operating properly.
Deleting cookies may remove saved preferences and sign you out of services that rely on session information.
Changing browser settings on one device may not change settings on another device.
Some third-party technologies may require separate controls provided by the relevant service.
You may still see advertising after rejecting marketing cookies, but it may be less relevant or may not be measured in the same way.

If you choose not to allow optional cookies, we will respect that choice where our systems support the relevant preference. Strictly necessary cookies may continue to operate because they are required to provide requested services, maintain security or comply with applicable obligations. You can revisit your choices where the cookie preference tool is available.

Responsible use of our services

Cookies may help us deliver account, security and responsible gambling features, but they are not a substitute for your own care. You remain responsible for keeping your login details secure, using your own device where possible and checking your account activity. If you share a device, consider signing out and reviewing the browser's saved data and privacy settings.

Updates and contacting us

We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal requirements or the way cookies are used. When we make a material change, we may provide notice through the website or another appropriate channel. The updated policy will apply from the date shown in the published version, unless a different date is stated.

We may publish additional information through a cookie notice, preference centre, privacy notice or other website message. That information may explain particular cookies, their providers, purposes or retention periods. Cookie lists may change as tools are added, removed or updated, so you should review the information made available on the website if you want the most current details.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact method made available on the Robocat Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless it is specifically requested through an approved support process.

By continuing to use the website after reviewing any applicable notice, you acknowledge that cookies and similar technologies may be used in accordance with this policy and your selected preferences. Where consent is required, we will seek it through the relevant notice or preference tool. Your statutory rights under applicable Australian law are not affected by this policy.