Betting Rules

These Betting Rules explain the general conditions that apply when you use the betting services available through Robocat Casino. They are intended to help you understand how bets are placed, accepted, settled and recorded. Please read these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information before using any betting product.

Robocat Casino holds a licence issued by the Gaming Board of Anjouan through Anjouan Licensing Services Inc (ALSI), under which it operates its games and player accounts.

1. General betting conditions

By placing a bet through Robocat Casino, you confirm that you have read and accepted these Betting Rules and any other terms that apply to the relevant service. If you do not understand a rule, you should not place a bet until you have obtained enough information to make an informed decision. Rules may differ between sports, events, markets, games and other betting products, so the specific rules displayed with a product will apply where they provide additional detail.

Betting is available only to people who are legally permitted to use online gambling services in their location. You are responsible for checking that gambling is lawful for you and for complying with any applicable age, identity and location requirements. Robocat Casino may refuse access, suspend an account or decline a bet where required by law, regulation, security procedures or its internal policies.

You must provide accurate, current and complete information when creating and using an account.
You must keep your login details confidential and must not allow another person to use your account.
Only one personal account may be permitted unless Robocat Casino expressly agrees otherwise.
You must not use an account for another person, on behalf of another person or for an unlawful purpose.
You must not attempt to manipulate a market, interfere with a service or take advantage of an obvious error.
You must follow any displayed minimum and maximum stake, deposit, withdrawal or account limits.

Robocat Casino may carry out customer verification, age checks, location checks, payment checks and other security reviews. A bet, account transaction or withdrawal may be delayed, restricted or cancelled while a review is in progress. Information may be requested to confirm your identity, ownership of a payment method or source of funds. Failure to provide requested information may affect access to the account or the settlement of transactions.

2. Placing and accepting bets

A bet is submitted when you select the relevant product, market, selection and stake, then confirm the transaction using the available betting process. A bet is not necessarily accepted simply because it appears on your screen or because funds have been deducted temporarily. The account record or bet receipt is the main record of whether a bet has been accepted.

You are responsible for checking all details before confirming a bet. This includes the event or game, market, selection, odds or price, stake, potential return, bet type and any applicable conditions. Once a bet has been accepted, it generally cannot be changed or cancelled at your request unless the relevant product rules expressly allow it.

Displayed odds and information

Odds, prices, event information and market availability may change before a bet is accepted. Technical delays, data errors, trading decisions or changes in an event may affect what is displayed. Where the betting interface identifies a price change or asks you to confirm revised odds, the bet will proceed only if you accept the updated details.

Robocat Casino may void or correct a bet where there is a clear or obvious error, including an incorrectly displayed price, market, selection, handicap, settlement instruction or event detail. The applicable outcome may depend on the product rules and the nature of the error. An obvious error is not normally treated as a guaranteed price or special offer.

Bet records

You should keep your bet receipt, confirmation screen or account history for your records. If a bet does not appear correctly, contact the available support channel promptly through the website. A request should include enough information to identify the account, transaction, event and approximate time. Account records, system records and transaction logs may be used to resolve disputes, subject to applicable requirements.

3. Events, markets and settlement

Bets are settled using the official result or settlement information for the relevant event, competition or game. The source used may vary by product and may include an official governing body, event organiser, recognised results provider or the game system itself. The relevant product rules may state how ties, abandoned events, postponed events, interrupted games, disqualifications and result changes are handled.

If an event is postponed, abandoned, suspended or moved, bets may remain active, be carried forward or be declared void depending on the applicable market rules. A result announced immediately after an event may not be final. If an official result is corrected or overturned, Robocat Casino may adjust the settlement where permitted by the applicable rules and legal requirements.

A selection must satisfy the conditions of its market for a bet to win.
Where a market includes a tie, dead heat or equal result, the settlement may be divided or adjusted under the relevant rules.
If an event does not take place within the period specified by the applicable rules, the affected bets may be void.
A multi-bet may be affected when one or more selections are void, changed or unable to be settled.
For live or in-play betting, events that occurred before acceptance may affect whether a bet is valid.
Game outcomes may be determined by the recorded result produced by the applicable game or platform.

For sports and racing markets, the rules for the relevant market take priority over general descriptions. For casino, virtual, instant or other games, the game rules displayed before play explain the winning combinations, features, rounds, stake options and outcome process. You should review those rules before committing funds.

Settlements and adjustments

Returns are calculated from the accepted stake, applicable odds or price and the settlement rules for the bet type. Any displayed potential return is an estimate until the bet is settled. Corrections may be made where a technical issue, obvious error, duplicate transaction, incorrect result or other problem has affected the account balance. If a balance was credited incorrectly, Robocat Casino may recover or offset the incorrect amount, subject to applicable law.

4. Payments, cancellations and account issues

You should use only payment methods that are available in your name or that you are authorised to use. Payment transactions may be subject to verification, processing checks, fees imposed by a provider and applicable limits. A deposit does not guarantee that a bet will be accepted, and an account balance is not a guarantee that a withdrawal can be completed immediately.

Where a bet is cancelled, voided or otherwise made invalid under the applicable rules, the stake may be returned to the account unless a different treatment is required for a particular bet type. A cash-out or early settlement feature, if offered, is optional and is not guaranteed to be available. It may be suspended, changed or rejected because of market movement, event status, technical conditions or other factors.

If you believe a bet, payment or settlement is incorrect, review the account history first and raise the issue through the website's available support process. Complaints should be made as soon as reasonably possible and should include relevant details, such as the bet reference, date, product and nature of the concern. Robocat Casino may investigate system records, market information and applicable rules before providing an outcome.

Robocat Casino may suspend or close an account in accordance with its Terms and Conditions, including where there is suspected fraud, unlawful activity, multiple accounts, identity concerns, payment misuse, collusion, manipulation, breach of these rules or a responsible gambling concern. Any remaining balance will be handled in accordance with applicable requirements after relevant checks are completed.

5. Responsible and fair betting

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose. Set a budget before you play, decide how long you will spend, and take regular breaks. Do not chase losses, borrow money to gamble or bet when you are distressed, tired or affected by alcohol or other substances.

Set personal deposit, spending, loss or session limits where these tools are available.
Use time reminders and take breaks during longer sessions.
Consider self-exclusion or account closure if gambling is no longer enjoyable or controlled.
Speak with a qualified support service if gambling is affecting your finances, relationships, work or wellbeing.
Keep gambling private and secure by protecting your account credentials and payment details.
Never allow a person under the legal gambling age to access your account or device.

Robocat Casino may provide safer gambling tools, information and account controls. The availability and operation of these features can vary by product and location. Using a limit does not remove your responsibility to monitor your gambling, and a request may require processing time before it takes effect. If you feel unable to control your gambling, stop using the service and seek independent help.

These Betting Rules are general information and do not replace the specific rules shown for a product, market or game. They may be updated from time to time to reflect operational, legal or regulatory changes. The version published on the website at the time of use will generally apply, unless a different version is required for a transaction already accepted. By continuing to use the service after an update, you acknowledge the revised rules.