Contact Robocat Casino

Need help with Robocat Casino? Email our support team at support@robocat-casino.click and provide enough information for us to understand your request. We aim to respond to enquiries usually within 24 hours, although response times can vary depending on the nature and complexity of the matter.

Robocat Casino holds a licence issued by the Gaming Board of Anjouan through Anjouan Licensing Services Inc (ALSI), under which it operates its games and player accounts.

How to get in touch

For assistance, contact Robocat Casino by email at support@robocat-casino.click. Please send your message from the email address linked to your account where possible. This can help our team locate your account and handle your request more efficiently.

To help us respond faster, include your account email address or username, a short description of the issue, and screenshots if relevant. Do not include your password, full payment card number, security codes or other sensitive information in your message.

Common reasons to contact support

Account access, profile details and verification questions
Deposit, withdrawal or transaction enquiries
Questions about bonus terms and eligibility
Technical problems with the website or account features
Responsible gambling requests, including help with account restrictions or self-exclusion

If your request concerns a transaction, include the relevant date, amount and any reference shown in your account, where available. For technical issues, describe what happened, the device or browser used and any error message displayed. Please send one clear message with the relevant details so the support team can review it properly.

Before you send your message

Check that your contact details are accurate and that your question is clearly explained. Support may need to ask for additional information to verify account ownership or investigate an issue. Never share your login password or ask another person to access your account.

For responsible gambling concerns, contact support as soon as possible and clearly explain the assistance or restriction you are requesting. Our team can provide information about the available account controls and next steps.